Nova Scotia Power demonstrated “a lack of urgency” in meeting provincial standards for electricity service reliability, its regulator has found, after the electrical utility failed to achieve those standards for the eighth year in a row.
The Nova Scotia Energy Board fined the power utility $1-million on Wednesday for its performance in 2024. The board expressed concern over Nova Scotia Power’s position that it doesn’t expect to meet the standards until 2029, and also its “apparent reluctance to move beyond frequent referral to weather conditions” when explaining its failures, which raised doubts about its commitment to improvement.
“Progress has been lagging,” the regulator concluded. “More needs to be done and with greater urgency. … It is not acceptable that non-compliance of the perfo