When Judith Miller had routine blood work done in July, she got a phone alert the same day that her lab results were posted online. So, when her doctor messaged her the next day that overall her tests were fine, Miller wrote back to ask about the elevated carbon dioxide and something called "low anion gap" listed in the report.

While the 76-year-old Milwaukee resident waited to hear back, Miller did something patients increasingly do when they can't reach their health care team. She put her test results into Claude and asked the AI assistant to evaluate the data.

"Claude helped give me a clear understanding of the abnormalities," Miller said. The generative AI model didn't report anything alarming, so she wasn't anxious while waiting to hear back from her doctor, she said.

Patients have

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