Nicole Replogle for Zapier

What is AI automation, and how can your business use it?

Automation used to be the best way to make software do the work and free up time for more important things. And while AI has since come on the scene, it hasn't replaced automation—it's made it better.

Here, Zapier explains what AI automation actually is, why it's useful, and how you can start using it to offload all the worst parts of your job, so you can focus on the human stuff.

What is AI automation?

AI automation (sometimes referred to as intelligent automation) combines automation technologies with artificial intelligence (AI) to create systems that tackle complex work by learning, adapting, and making smart decisions. These systems can practically think on their feet, analyzing information, l

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