ST. LOUIS (First Alert 4) - There is frustration bubbling over water and sewer bills in St. Louis. Some residents said they’re being charged for water they don’t use, but the Metropolitan St. Louis Sewer District is pushing back, saying the system is fair and even saves customers money.

Water shutoffs are coming back in St. Louis. The city told First Alert 4 that unpaid bills have piled up to $12 million since the pandemic.

Here’s what makes it more complicated: The city actually has two water agencies. The Water Division handles drinking water, while the Metropolitan Sewer District manages waste and stormwater. With most households not on a meter, many residents call the current system unfair — even a rip-off.

Cheryl Glass said Benton Park has changed a lot.

“These homes are magnifice

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