HARTFORD, Conn. — Dr. Manisha Juthani, the commissioner for the Connecticut Department of Public Health, said one of the department's functions is to ensure the safety of facilities and to make sure people feel confident going to a given health care institution.

When someone doesn’t feel that confidence, they can reach out to the office and submit a complaint. Once DPH receives those complaints, officials there decide how to go about investigating them in a timely manner.

“When there are complaints that come to us as a department, we go in and investigate. So, we may go in to do regular survey. We may go in for investigations," Juthani said. "In the context of that, we had identified several violations that had occurred and in September of 2024, so this was going back a year ago, we h

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