The best AI models for behavioral health will ultimately be owned by health plans, not vendors

Behavioral health crises rarely manifest overnight. For health plans, the warning signs are hiding in plain sight – as data points scattered across disconnected systems, locked in outdated records, or altogether missing.

When it comes to physical health, health plans have the analytics capabilities to predict complications, hospitalizations, costs, and other outcomes with remarkable accuracy, but behavioral health analytics have not historically had that same level of rigor . Claims data, EHR records, and patient-reported outcomes can all provide valuable insights into the picture of a member’s behavioral health and the quality of the care they're receiving, but they’re almost always retrospective. Moreover, those insights often aren’t integrated, painting an incomplete – or