NV Energy has moved to issue a $32.6 million in refunds for customers who were overcharged after the utility misclassified “tens of thousands” of Nevadans.

On Thursday, NV Energy filed a proposal with the Public Utilities Commission of Nevada to refund over 42,000 multifamily residential customers who were overcharged dating back to June 23, 2017, according to a news release.

The utility has already issued $5.4 million in refunds to affected customers, according to the news release. Credits will be issued to active accounts and checks will be mailed to former customers.

“We regret the impact this error has caused our customers,” said Brandon Barkhuff, president and CEO of NV Energy, in a statement. “It’s important that we learn from this mistake and seek continuous improvement. We are c

See Full Page