Hospitals across Ontario, including the Cornwall Community Hospital (CCH), are working to improve access and flow in their emergency departments to better manage increasing patient volumes. Article content

A key part of this effort is reducing ambulance off-load time, which is the moment when paramedics transfer a patient’s care to the hospital team so they can return to the community to answer the next call. Article content

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At CCH, this is an area we have been monitoring closely. Improving ambulance off-load time is one of the key goals in CCH’s 2025-26 Quality Improvement Plan .

The emergency department (ED) treats approximately 150 patients every day. It is important to ensure everyone receives the right level of care as quickly and safely as

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