(NewsNation) — Amazon is heading to court this week over allegations the company made it too difficult for Prime members to cancel their subscriptions.
The Federal Trade Commission has accused Amazon of using deceptive design features, known as “dark patterns,” to trick consumers into enrolling in its Prime service and keep them from leaving. Prime costs $139 annually or $14.99 per month, and offers perks such as faster shipping, free returns and access to Prime Video.
Launched in 2005, Prime is the world's largest paid subscription service, with more than 200 million members. The FTC has argued Amazon used confusing design tactics to push as many as 40 million people into signing up while making it challenging to cancel.
FTC: Amazon Prime too complicated to cancel
According to the FTC