Businesses across industries have been betting big on AI in the workplace—but the results have been, frankly, underwhelming. According to a new MIT Media Lab report , a staggering 95 percent of organizations have seen no measurable return on their investments in generative AI tools.
MIT researchers cite several reasons for this adoption/ROI gap. Chief among them: AI doesn’t slot neatly into many workplace workflows, and most models still lack the contextual awareness needed to adapt to industry-specific tasks.
But a separate team at BetterUp Labs argues there’s another culprit: AI workslop. Writing in Harvard Business Review , the researchers define workslop as "AI-generated content that looks polished but doesn’t actually move work forward." In practice, it means employees end up sp