SANTA FE — As part of a "secret shopper" study, New Mexico legislative analysts confirmed what many New Mexicans already knew all too well.

The typical new patient has to make six or seven phone calls to book an appointment with a primary care physician and about 14 calls to make an appointment with a behavioral health provider, the Legislative Finance Committee investigation found.

Sign Up for free news email newsletter Please enter a valid email address. Sign up Manage your lists

We want to hear from you For general questions or concerns, email web@abqjournal.com

See Full Page