New Delhi: A customer insisted a delivery agent climb 7 floors following a lift break down in the apartment. A video of the incident is going viral on social media. The clip outraged many netizens. They encouraged people to be more empathetic towards delivery agents.

As per the Instagram post, the delivery agent called the customer and suggested a compromise. The agent said that he would climb 4 floors and asked the customer if he would descend 3 floors. The agent said that it would make his task easier. However, the customer refused the offer. The individual claimed that he paid for online delivery to avoid having to climb down the stairs. The customer’s attitude did not sit well with the delivery agent. He offered to cancel the order. The angry customer asked the agent to go ahead.

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