The City of Peterborough has announced the launch of a new online customer service portal for Water Services, scheduled for early November.

The portal enhances customer convenience by providing easy access to account information and facilitating the payment of water bills.

Along with the launch of the new customer service portal, Water Services' customer service is being updated to reflect that Water Services is now a directly operated service by the City of Peterborough, following the transition from the Peterborough Utilities Commission on April 1.

Customer service

Water Services customer service can be reached Monday to Friday, 8:30 a.m. to 4:30 p.m. as follows:

Telephone: 705-742-7777 ext. 2650, Toll Free: 1-855-738-3755

Email: waterservices@peterborough.ca

In-person: Beginnin

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