GRAND TRAVERSE COUNTY — In June, Grand Traverse County approved the purchase an an A.I. System meant to help 911 dispatch with calls.

Now, those calling the non emergency hotline have been hearing a new voice on the other side.

Meet Ava.

She is designed to take a callers information and will direct them to where they should go, whether they called the wrong number or need to speak to a dispatcher.

Ava is part of a 3 year contract with Aurelian AI, with the first year being a trial run the county could cancel at any time.

Right now, they are in the training portion of the program.

Dispatch Director Corey LeCureux tells us they don’t quite have it up and running yet, saying “We are turning it on once a day at this point for a certain period of time. While we train the eye and work out

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