Medically necessary, life-saving patient care; short wait times; and a goal of connecting every patient with a medical professional for timely assessment and treatment is the priority at Medical Center Enterprise.
When health emergencies happen, patients and their family members often turn to the emergency department for prompt medical attention and with thousands of patient encounters in the ER annually, Medical Center Enterprise delivers. ER wait times can be an indicator of hospital efficiency and patient experience and is one of the quality indicators measured for the Centers for Medicare and Medicaid Services (CMS) star ratings, explained Dr. Rick Harrelson, Emergency Department Medical Director at MCE.
While CMS measures the total time a patient spends in the ER, the first step at