5CA is a customer service support company that works with Discord. Recently, the chat platform said the vendor had been breached as part of a “security incident” where 70,000 government ID photos may have leaked. Now, 5CA says in a post on its website that it was “not hacked.”

According to Discord, “this incident impacted a limited number of users who had communicated with our Customer Support or Trust & Safety teams,” and “of the accounts impacted globally, we have identified approximately 70,000 users that may have had government-ID photos exposed, which our vendor used to review age-related appeals.” The company said that (emphasis Discord’s) “this was not a breach of Discord, but rather a breach of a third party service provider, 5CA, that we used to support our customer service effor

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