Key Takeaways

A successful training workshop needs to tell a good story. Framing lessons as narratives helps participants connect ideas, remember concepts and see how challenges lead to solutions.

Establish a learning environment where people feel safe to make mistakes and try again without beating themselves up for it.

Leaders should also encourage better teamwork and insert a bit of showmanship into their lessons to make them stick.

After decades of guiding enterprise brands through the design process and running internal workshops to help cross-functional teams function better, a friend who was teaching in Stanford’s continuing studies department suggested that I should be teaching, too.

My “Design Thinking and Innovation” course became one of the department’s most popular classe

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