The aim of the Carson McDowell review for the Legal Services Board was to assess reports (complaints) made to the Solicitors Regulation Authority (SRA) in relation to SSB Law from January 2019 to March 2024 and the SRA’s handling of, and response to, those reports.

This is a summary of what it found.

The SRA received more than 100 reports in that time from a wide range of sources – around 40 had been made by the time of the first forensic investigation in April 2023 and a further 10 by the second six months later.

The rest came after the SRA had finally grasped the seriousness of what was going on at the Sheffield-based law firm and was working to shut it down.

Our timeline details the nature of the reports and Carson McDowell said: “In our view, these reports demonstrated a concerning

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