Artificial intelligence isn't magic, professor Sorelle Friedler told a collection of city leaders, tech experts and social justice advocates gathered Wednesday for Philadelphia City Council's hearing on the use of AI by city government.

"It's important to understand that a lot of generative AI (chatbots) are just trained on the entire internet, that means they're not necessarily trained to do what the city needs them to do," said Friedler, who teaches computer science at Haverford College and is a senior fellow at the Brookings Institute. "They're trained to give answers that are pleasing to people, that doesn't necessarily mean correct answers. That means they're good at wordsmithing things to sound pleasing, but that is not quite the same as delivering city services." MORE: Man charg

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