The Food Safety and Standards Authority of India (FSSAI) has instructed state authorities to prioritise consumer grievances and conduct fortnightly reviews to ensure timely resolution.
The directive was issued by FSSAI Chief Executive Officer Rajit Punhani on Tuesday as the regulator steps up efforts to strengthen enforcement and public trust in food safety standards, PTI reported.
Daily reporting on enforcement actions
An official statement said that to enhance accountability within the food safety network, the FSSAI chief has also mandated that all states submit daily reports detailing their enforcement activities and the specific actions taken against food businesses that are non-compliant with food safety regulations. Also Read | FSSAI directs states to ensure removal of ORS