With 225,000 households eligible for city-provided — and homeowner-paid — trash service, the Environmental Services Department (ESD) started a rollout this week of the new, more modern gray containers, which will replace the black bins that have served homeowners more than two decades.
As of Friday, 62,000 homes had the old trash cans removed by city crews, with the new gray containers left as replacements.
People living on Ticonderoga Street in Bay Ho, though, reported to NBC 7 that they were not given replacements.
"They took all the black ones, emptied them, and never came back with the gray ones," said Leisa Bockenhauer.
Bockenhauer and her husband have lived in their Bay Ho home since 2004.
“It’s less than ideal, especially since we’re paying out the nose for trash," Bockenhauer