Both the website and the mobile app of Indian Railway Catering and Tourism Corporation (IRCTC) are down this morning, amidst a rush for bookings ahead of Diwali.

Just before 11 am, some users trying to book tickets were told that the site wouldn't be operational for at least an hour. The company, listed on the stock exchange, blamed a technical issue for the downtime, according to some reports.

Tatkal service allows passengers to book a limited number of tickets one day before the intended day of travel. The window for Tatkal bookings opens at 10 am for air-conditioned (AC) coaches, and at 11 am for non-AC berths.

To file a cancellation or TDR, please call customer care numbers 14646, 08044647999 & 08035734999 or email etickets@irctc.co.in."

The IRCTC website and app account for nearly

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