Millions of Amazon customers could soon receive a refund of up to $51, but who is eligible and how do you receive the money?
The refunds are part of a surprise $2.5 billion settlement related to a Federal Trade Commission lawsuit alleging the online retail giant tricked customers into signing up for its Prime memberships and made it exceedingly difficult for them to cancel after doing so.
The refunds are set to go out before the end of the year, but a second phase will take place in 2026 -- and that could require action.
The case stems from a 2010 law known as the Restore Online Shoppers’ Confidence Act, which was designed to ensure that people know what they’re being charged for online.
The FTC said the refund amount for Amazon customers exceeded the agency’s projections. Amazo