Two years after US-based Neato Robotics closed up shop in 2023, its robot vacuum cleaners have reached the end of the road (or rather, hallway). Users are receiving emails notifying them that their Neato robovacs will no longer have access to cloud services, meaning they can’t be controlled through the robots’ MyNeato app anymore.

In an email obtained by The Verge, Neato Robotics explained the decision to users, stating, “Since Neato ceased operations in 2023, Vorwerk has continued maintaining the Neato cloud platform to honor the original five-year service promise. However, cybersecurity standards, compliance obligations, and regulations have advanced in ways that make it no longer possible to safely and sustainably operate these legacy systems.”

The end of cloud support means Neato’s r

See Full Page