As president of New York City Transit, I am committed to ensuring all our riders, whether they take the subway, bus or our paratransit service Access-A-Ride are provided safe, reliable and efficient service. Because at its heart, transit is a connector – of people with each other and with this beautiful city. Our customer base is diverse with a wide range of needs. Nowhere is this more apparent than when serving people with disabilities.

While we talk a lot about growing our network of reliable subway elevators – we’re opening new elevators five times faster than ever before – I also want to highlight how our Paratransit service is delivering for seniors and those with disabilities.

Last Wednesday, Paratransit achieved record ridership with more than 47,000 trips scheduled – that’s more

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