Customers who spent weeks without their belongings after using a moving and storage service are now pursuing legal action.

CBS Colorado first reported about a Castle Rock woman impacted by a roof collapse at 1-800-PACK-RAT's Aurora facility. She then had dozens of other impacted customers reach out to her.

Customers originally affected have their belongings back but feel the company should be held accountable for how they handled the whole ordeal.

"We were sleeping on the floor," customer Melinder Miller told CBS Colorado. "We had nothing, and nobody to reach out to us and apologize, give us any kind of explanation."

Melinda and Josh Miller CBS

Melinda and Josh Miller had it with the living in the state Florida and its frequent hurricanes.

"Three out of the last four years that

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