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Ofcom has issued a warning to O2 customers over its new rules which "go against the spirit" of its regulations. Ofcom said it was “disappointed” by the phone network’s decision, which “goes against the spirit of our rules”.

It comes after O2 hiked prices for millions of mobile phone customers by more than they were originally told. Martin Lewis, the founder of MoneySavingExpert.com, said the move by O2 “feels to me a bit like it makes a mockery of Ofcom’s new ‘pounds and pence’ consumer protection regime”.

The BBC and ITV star added: “The worry is, now O2 has opened the door to this behaviour, other mobile firms will feel less worried about following suit.”

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Ofcom’s statement on O2’s decision to in

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