The situation couldn’t be more innocuous: A young Black man made an online purchase from a Dallas florist and stopped by the shop to pick up his flowers. But what happened next has prompted many to wonder if there’s ever an interaction where race or bias doesn’t come into play.

Brian, who goes by Chrome Slug on Instagram, filmed an exasperating ten-minute conversation with a white female employee, who refused to look up his order, assuming he was a delivery driver. Later, she refused to refund him.

On Oct. 18, he wrote in the caption, “I never presented myself as a delivery driver. When she walked in, I showed her the invoice for the flowers I ordered, and she immediately told me that she couldn’t help me without even looking for my order.”

‘I Hope It Knocked Some Sense Into Her’: Woman

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