Ticketmaster is setting the record straight on the prices for Olivia Dean's upcoming tour.

Responding to a user who shared screenshots of a lengthy queue for tickets to see Dean on the site, as well as a hefty price tag just over $750, Ticketmaster alleged that the cost was a typo.

"Raise ur hand if ur not seeing Olivia Dean next year," user @tpwkayden wrote in a post on X. "Ticketmaster…charges insane prices and lets bots buy out the whole venue." The post showed them at 24161 in the queue, facing a price of $753.45 for Dean's performance at Boston's TD Garden arena.

"The price was a typo, but has since been updated to the correct $53.45 all in price – appreciate you flagging this," Ticketmaster wrote in multiple X posts responding to online outrage from users. "Refunds for the difference have been automatically issued."

USA TODAY has reached out to Ticketmaster and Dean's reps for comment.

Dean spoke out about the issue Friday, Nov. 21, criticizing the ticket retailer. "I'm sorry that there seems to be an issue with ticket re-selling and pricing. my team are currently looking into it," she told her fans in a post to her Instagram story. "It is extremely frustrating as the last thing i want is for anyone to be scammed or overcharged for our show :( please be wary of buying tickets in the comment sections as it is most likely a scam."

She also tagged Ticketmaster and Live Nation directly, calling them out for "providing a disgusting service."

"The prices at which you're allowing tickets to be re-sold is vile and completely against our wishes," she said, adding "live music should be affordable and accessible and we need to find a new way of making that possible."

"BE BETTER," she wrote in all caps.

This is not the first time Ticketmaster has landed in hot water.

Fans of music stars such as Bruce Springsteen, Pearl Jam, Foo Fighters, Rage Against The Machine, Garth Brooks and others have long cast a critical eye on the company, voicing their frustrations with the ticket-buying process.

In 2022, following a controversy over surging prices for Taylor Swift's Eras Tour, U.S. Rep. Alexandria Ocasio-Cortez, D-N.Y., fired off a blunt tweet.

"Daily reminder that Ticketmaster is a monopoly, it's merger with LiveNation should never have been approved"; she wrote. Sen. Amy Klobuchar, D-Minn., expressed similar concerns, and Tennessee Attorney General Jonathan Skrmetti vowed to launch an anti-trust probe in response to consumer complaints.

In 2024, the Justice Department filed a lawsuit against Live Nation-Ticketmaster, alleging the company was responsible for "monopolization and other unlawful conduct that thwarts competition in markets across the live entertainment industry."

Contributing: Marco della Cava, Hannah Yasharoff, USA TODAY

This article originally appeared on USA TODAY: Ticketmaster apologizes for Olivia Dean tour prices 'typo,' singer slams 'frustrating' issue

Reporting by Anna Kaufman, USA TODAY / USA TODAY

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