Global Capability Centres are entering a new phase of maturity, driven not by cost arbitrage but by rapid advances in AI and engineering-led talent transformation. Speaking at The Global GCC Summit organised by Inductus Group, Deveena Chopra, Director for Deals and Pursuits at Tech Mahindra, said that GCCs are now at an inflection point where they are evolving into strategic innovation hubs for multinational corporations. Advertisement

Chopra stated that the sector has evolved significantly beyond its traditional identity as a back-office extension. “GCCs are becoming AI-led innovation powerhouses with deep strategic relevance for their headquarters, whether in Europe or anywhere else in the world,” she noted.

She also said that the change underway is both multi-dimensional and highly i

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