Amazon began the process of issuing refunds to eligible Prime members this week as part of a large settlement the company agreed to over federal allegations that it misled customers .

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In 2023, the Federal Trade Commission filed a lawsuit against Amazon . In it, and in media releases since, the FTC has said the company "enrolled millions of people in Prime subscriptions without their consent – and then made it hard for those unwilling Prime subscribers to cancel."

On Sept. 25, 2025, Amazon, without admitting liability, reached a $2.5 billion settlement with the FTC.

"Amazon and our executives have always followed the law and this settlement allows us to move forward and focus on innov

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