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Having spent several years working as a hotel receptionist after university, I picked up a few tricks of the trade. This included everything from handling a barrage of phone calls to memorising every room layout.

But perhaps most useful were the tips I gathered on how to secure that coveted free room upgrade.

One of the most common requests from guests was for a room upgrade. It's understandable.

You're away for a romantic weekend and want to make it extra special without splashing out more cash. However, asking for an upgrade at check-in on a Friday night isn't going to do the trick.

Read more Travel expert issues warning over Black Friday travel deals mistake - 'it can save you hundreds'

I worked at a luxury hotel and spa with 35 rooms, where upgrades were usually rese

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