HOUSTON — More people are turning to telehealth for medical care, but it’s not always clear when a virtual visit is right and when an in-person appointment is the better call.

In Thursday's Health Matters , Dr. Julie Bortolotti with UT Health Physicians shares her take on what telehealth can offer—and where it has limitations.

“Good morning, Mr. Perez. How are you today?” Dr. Bortolotti greets patient Art Perez.

Perez is a mailman who appreciates not having to make a round trip for routine care. For Dr. Bortolotti, telehealth is a great fit for mild, acute illnesses.

“For mild symptoms of an upper respiratory, a stomach bug, urinary tract infection, especially if you’ve already done a home test and you know it’s positive, or your kids were already diagnosed with the flu,” she says.

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