Naked Ground health club was emptied of equipment on November 17

A Cardiff gym has announced its permanent closure a month after losing access to its own premises. Naked Ground health club's locks were changed by bailiffs on November 4 – and angry customers have questioned why membership payments were taken for November and December.

The business, which initially described the closure as "temporary", has now confirmed it will not reopen. In an email to members it said all payments taken on December 1 had been refunded and that it would be "processing" refunds for those from November 1.

Customers have criticised the gym – a 16,000 sq ft site in Splott's Portmanmoor Road industrial estate – for accepting November payments three days before bailiffs entered on behalf of the landlord. They

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