A father of seven was not told he was terminally ill by doctors, who instead said he would be okay, an investigation has found.
William Chapman, known as Syd, only found out he had deadly pulmonary fibrosis when his GP, who thought he already knew the prognosis, mentioned it during a phone call.
He died eight months later.
An investigation by the Parliamentary and Health Service Ombudsman (PHSO) has found doctors at the Countess of Chester Hospital showed a "worrying lack of accountability" and failed to keep proper records, engage fully with Mr Chapman's family or learn from mistakes.
The 58-year-old, from Upton in Cheshire, died in 2022.
The grandfather of 16 was admitted to hospital in July 2021 with deteriorating shortness of breath and was diagnosed with COVID-19, and also underw

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