The Ministry of Civil Aviation has asked IndiGo to immediately clear all pending passenger refunds. The Ministry has set a deadline, directing that refunds for every cancelled or disrupted flight be completed by 8:00 PM on Sunday, 7 December 2025. This came along with the Ministry’s decision to cap airfares in the wake of skyrocketing air ticket prices.

Airlines have further been told not to charge rescheduling fees for travellers whose journeys were affected. According to the Ministry, any delay or failure to process refunds will lead to swift regulatory action.

Earlier Civil Aviation Minister Kinjarapu Ram Mohan Naidu warned that an inquiry has been launched into the IndiGo crisis and those responsible will “pay for it”.

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