Airlines company IndiGo, facing significant backlash due to the ongoing disruptions of flights, on Saturday said that it is addressing all customer refunds on priority.
This comes as the government directed the company to clear all pending passenger refunds by 8 pm on Sunday.
“We are addressing all customer refunds on priority. We are also working closely with all airports and partners to ensure timely updates are provided to customers at terminals, on our website, and via direct notifications,” IndiGo shared in a statement.
Noting that it is "working determinedly to bring its operations back on track”, the company said that its teams are focused on “stabilising schedules, reducing delays, and supporting customers”.
“Today, the number of cancellations has dropped below 850 flights, muc

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