India’s aviation regulator has issued a show-cause notice to IndiGo’s Chief Executive Officer, holding him personally responsible for the airline’s prolonged operational breakdown that left thousands of passengers stranded and forced the cancellation of nearly a thousand flights in a single day.

The Directorate General of Civil Aviation (DGCA) described the episode as one of the most serious disruptions faced by the sector in recent years and said the crisis had caused “severe inconvenience, hardship and distress” to travellers nationwide.

According to the DGCA, the root of the turmoil lay in IndiGo’s failure to prepare for the implementation of revised Flight Duty Time Limitations (FDTL) for pilots, rules that had been announced well in advance and came into effect on 1 November. The re

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