Bhopal (Madhya Pradesh): Complaints about traffic congestion and road encroachments have emerged as top concern of citizens, revealed feedback received through a newly launched QR-based traffic complaint system. Since its launch on November 27, a total of 23 complaints have been registered, with most highlighting congestion, illegal parking and roadside encroachments.

Police Commissioner Harinarayanachari Mishra’s initiative to introduce the QR code-based system is receiving strong public response. Additional DCP (Traffic) Basant Kaul said every complaint is being taken seriously and action is initiated promptly. Complaints related to other departments are forwarded to authorities concerned.

One person highlighted that vendor kiosks and wine shop vehicles in Bhanpur cause daily traffic

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