For six straight days, IndiGo passengers have faced major disruptions as the airline struggles with persistent delays and widespread cancellations.

IndiGo Airlines faced its biggest operational crisis in Indian aviation history when it cancelled over 1,000 flights on Friday, nearly 70% of its daily operations. The airline typically operates around 2,300 flights daily, but only 700 managed to take off on Saturday.

What Caused the Mass Cancellations?

The crisis stems from an acute crew shortage, which the airline attributes to the recent implementation of new Flight Duty Time Limitations (FDTL) rules. By December 7, IndiGo's CEO announced a "network reboot," stating that over 1,500 flights would operate and 95% of the network would be restored by evening.

Government Directive on Refunds

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