IndiGo officials on Monday said a Crisis Management Group (CMG), set up on December 4, is meeting daily to monitor the ongoing disruption.
The CMG was constituted during the first meeting on December 4 and has been meeting daily to closely monitor all matters related to the current situation.
The officials highlighted that the CMG’s key priorities include restoring 100 percent operational integrity, ensuring the timely flow of information, expediting refunds and rescheduling of flights, and facilitating the return of passenger baggage.
“We continue to work around the clock to bring the network back to full capacity,” IndiGo officials said.
Earlier today, the Directorate General of Civil Aviation (DGCA) granted IndiGo’s Accountable Manager and Chief Executive Officer a one-time 24-hour

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