New Delhi: IndiGo has begun processing refunds for all flights cancelled between 3 and 15 December 2025, while also offering a full waiver on change and cancellation fees for travel within the same period. Passengers can modify or cancel their bookings through the airline’s dedicated link, with refunds set to return to the original payment method in one or two transactions.

The airline issued an apology to affected passengers, stating that teams across departments were working to restore normal operations as soon as possible. According to IndiGo, a Board-constituted Crisis Management Group (CMG)—formed on 4 December—has been holding daily meetings to monitor developments. Its priorities include restoring full operational integrity, improving information dissemination, accelerating ref

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