Millions of letters from Pa. agencies weren’t mailed because of vendor failure

By Gillian McGoldrick, The Philadelphia Inquirer (TNS)

HARRISBURG — Approximately 2.7 million pieces of state agency mail never reached Pennsylvania residents last month after a state-contracted vendor failed to send them, affecting outgoing correspondence from the state Department of Human Services and the Department of Transportation , officials said Tuesday.

From Nov. 3 through Dec. 3, officials said, the affected state agency mail was never presorted and delivered by the vendor to the U.S. Postal Service, resulting in a backlog of millions of unsent state communications.

Late last week, Pennsylvania state officials discovered that a month’s worth of mail had never been sent to residents by the outside vendor, Harrisburg-based Capitol Presort Services LLC. Once the issue was d