COLD SPRING, Ky. — Brenda Roberts understands that breaking your heel is pretty uncommon. But what she never expected was for that broken heel to turn into an amputated leg.

Roberts said in December 2024, she broke her heel while walking around her house in Williamstown .

Roberts, 75, said she went to see her orthopedic surgeon, who gave her a walking boot. She said he also gave a list of recommended facilities where Roberts could go to rehab her foot.

Ultimately, Roberts said she chose to go to the Cold Spring Transitional Care Center.

However, Roberts said what she thought would be a routine visit turned into a nightmare.

"I felt neglected there, really," Roberts said. "I didn't have anyone really coming to look at my foot."

Woman sues care center claiming negligence led to amput

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