APEX, N.C. (WNCN) -- Homeowners in Apex continue to voice concerns about their utility bill amounts, more than a year after a cyberattack impacted the town's ability to properly bill customers.

"It hits the dollar and it hits the pocket, and I mean right now everything kind of is," said Charity Adair.

Adair, who's lived in her Apex home since 2020, says she used to pay around $300 a month for utilities.

"But it’s been, since last year, it’s been easily $500-$600," she said.

She's one of many homeowners who have reported a similar increase. The problems stem from a cyberattack last July, which complicated the town's billing process.

Because of those challenges, the first bills following the cyberattack were for several months of usage, and also coincided with a pre-approved rate increa

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