Canada's telecommunications regulator is mandating service providers to notify it and other government authorities within two hours when they experience a major network outage.

After restoring service, carriers will also have 30 days to file a report detailing the causes, effects and steps taken to resolve the outage. The CRTC said it's a measure meant to provide transparency to consumers and help the industry and government limit future disruptions.

The requirements take effect permanently on Nov. 4 after the CRTC implemented similar rules on an interim basis more than two years ago.

Previously, telecoms were required to submit their post-outage reports within two weeks of resolving the issue.

"With this information, (telecommunications service providers) can learn from what happened

See Full Page