There is growing frustration among Canadians about service delays when calling the Canada Revenue Agency.

The minister responsible for the CRA has now given the organization 100 days to come up with a plan to address the issues.

“What we know is that when you owe the government money, they have no problem getting ahold of you,” Gord Johns, MP for Courtenay-Alberni, told Global News.

“And they’ll freeze your bank accounts, they’ll shut your business down, they’ll send their collection agents after you, and they’re gonna come after their money and they gonna get ahold you. But when you have a problem or a dispute or a concern over something to do with CRA or you need their help, you’re put on hold, often your call’s dropped, or no one answers the phone.”

Marc Brière, the national pre

See Full Page