CARY, N.C. (WTVD) -- A Triangle roofing company says it's out more than $100,000 and the homeowners who hired them could be on the hook for it, despite their insurance company already paying for the work.
The case involves a middleman, commonly referred to as a public adjuster. A public adjuster is an independent insurance professional whom a person can hire to assist in settling an insurance claim.
The problem in these cases is that the homeowners claim the public adjuster took their money.
Cary homeowners Dave Perez and his wife Jane contacted their insurance company after they noticed a roof leak at their home.
"We kept dealing with the insurance company...they said, well, $3,000 to fix this, to patch this little area," Dave told Troubleshooter Diane Wilson .
The couple said the