'I trained with BA cabin crew and was surprised by reaction to boozy passengers'

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Natalie Wilson, a travel writer, who went behind-the-scenes on a British Airways flight has opened up about her eye-opening experience. From discovering that some on-board tasks are more challenging than they appear, to hearing their genuine feelings towards passengers' boozy behaviour, she shared what surprised her the most about working for the UK's flag carrier airline.

With reports of alcohol-fuelled antics on flights on the rise, Natalie said she was "surprised" to learn that "it's hard to cause scene with flight attendants in the sky".

Relaying what a flight attendant named David said to her, she wrote for The Independent : "[He said] Customers are my bread and butter. I need them there to do my job, so nothing actually winds me up that much."

He reportedly cont