Q. I take Advair for asthma. My insurance company requires that I use a mail-order pharmacy rather than a local drugstore.

I live in Florida, where it is hot and humid outside a good part of the year. Outdoor temperatures are well above the suggested storage temperatures for this medicine. I am not always here to receive it when it is delivered, so it may sit out for hours.

When I contacted the mail-order pharmacy with my concerns, they told me to rent a box at the post office if I wanted properly maintained temperatures!

A. You are not the first reader to report problems with mail-order medicines. The official instructions on storage for Advair (fluticasone + salmeterol) call for storage at room temperature (68 to 77 degrees F). Short “excursions” allow for temperatures to reach as hig

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